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ChaoYue Customer Rewards

ChaoYue Rewards

Create an account, earn ChaoYue Points from eligible retail purchases and use your available points to save on future orders.

$1 Spent = 1 Point 100 Points = $5 Reward +50 Welcome Points
Ways to Earn

Build Your ChaoYue Points

Earn points from purchases and selected customer activities. Some rewards are automatic, while community-content rewards are reviewed before points are added.

Create an Account

+50 Points

Create your ChaoYue customer account and receive a one-time welcome reward.

One signup reward per customer account.

Shop & Earn

1 Point / $1

Earn one ChaoYue Point for every eligible dollar spent on retail purchases while using your customer account.

Discounts, refunds and order adjustments may affect the final number of points earned.

Verified Product Review

+20 Points

Share an honest review of a product you purchased from ChaoYue Sports. Positive ratings are not required.

Rewarded once per purchased product per account after the review is approved.

Share Your ChaoYue Experience

+50 / +100

Publish original public content featuring a ChaoYue product: earn 50 Points for an approved photo/post or 100 Points for an approved original short video.

Manual review required. Duplicate or cross-posted copies of the same content count as one submission.
Community Bonus Points

Submit Your Social Content for Review

Social-content rewards are reviewed manually. Send us your account information and proof of the published content, and we will add eligible bonus points after review.

What to Send

01 The email address used for your ChaoYue customer account.
02 Your order number or the ChaoYue product shown in the content.
03 A direct link to the public social-media post or video.
04 A screenshot showing the published content and account name.
Submit by Email
Subject suggestion: “ChaoYue Rewards Submission”. Bonus points are added only after the submission is reviewed and approved.
How It Works

From Purchase to Reward

ChaoYue Rewards is designed to keep the process straightforward.

1

Create or Sign In

Use your ChaoYue customer account so eligible points can be linked to your account balance.

2

Place an Eligible Order

Complete your retail purchase while signed in to the account you want to use for rewards.

3

Points Are Added

Eligible purchase points are added according to the order status and the active rewards settings.

4

Use Them Later

Redeem available points on a future eligible order through the points section shown during shopping or checkout.

Redeeming Points

How to Use Your ChaoYue Points

Sign in before checkout and use your available points through the rewards section shown on the Cart or Checkout page.

100 ChaoYue Points = $5 Reward
1

Sign In to Your Account

Your available points must be connected to the customer account you are using for the order.

2

Open Cart or Checkout

The available Apply Points section will show your current reward balance when the feature is available for the order.

3

Enter the Points You Want to Use

Apply available points to receive the corresponding eligible discount before placing your order.

4

Confirm the Updated Total

Review the discount and final order total before completing payment.

Reward Rules

Good to Know

A few simple rules help keep the ChaoYue Rewards program clear and fair.

How much are points worth when I redeem them?

You can apply points at checkout to reduce your order total. Currently, 20 Points = $1 OFF. For example, redeeming 100 Points will deduct $5 from your total. Please note that points can be used to cover a maximum of 20% of your cart subtotal per order.

Do I need an account to earn points?

Yes. ChaoYue Points are connected to a customer account. For the most reliable reward tracking, sign in or create your account before completing an eligible purchase.

Do coupons affect the number of points I earn?

Purchase points are calculated according to the eligible order amount and the active reward settings. If a coupon reduces the amount paid, the points awarded may also be reduced. A fully discounted $0 order may earn no purchase points.

What happens if an order is cancelled or refunded?

Points connected to a cancelled, refunded or otherwise adjusted order may also be adjusted or removed to reflect the final eligible purchase amount.

Can ChaoYue Points be exchanged for cash?

No. ChaoYue Points are promotional rewards for eligible retail purchases. They have no cash withdrawal value and are not transferable between customer accounts.

Where can I see my current points?

Sign in to your My Account area and open the Rewards section to review your current balance and available points history.

Can reward rules change?

ChaoYue Sports may update reward earning rates, redemption values, eligibility or promotional bonuses from time to time. The current rules published on this page apply to new reward activity unless otherwise stated.

What if my points aren't showing up correctly?

If you believe there is an error with your point balance, or if you are waiting for points from a recently submitted product review, please submit a support ticket via your account dashboard or email our team. We will happily review your account and manually adjust your points if needed.

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    Send us your product requirements for sports supports or orthopedic braces. Our team will review your inquiry and respond by email.